Privacy Policy

1. Introduction

ZIPROTO (“we,” “our,” or “us”) is committed to respecting and protecting the privacy of our website visitors, clients, and partners. This Privacy Policy outlines how personal and corporate information is collected, stored, processed, and safeguarded when you visit our website, submit inquiries, or utilize our technology, marketing, and automation services.

2. Information We Collect

We may collect information directly from you or automatically during your interaction with our site:

• Inquiry and Consultation Data: When submitting forms on our website, we collect your Full Name, Email Address, 10-digit Indian Mobile Number, Business/Company Name, Address, Service Selection, and Project Scope details.
• Technical & Usage Information: IP address, device type, operating system, browser type, referral URLs, time spent on pages, and navigation patterns.
• Communication Records: Records and copies of correspondence if you reach out via email, telephone, or instant messaging platforms like WhatsApp.

3. How Information Is Used

We use the collected information solely for legitimate commercial purposes:

• To evaluate project feasibility and prepare bespoke technical proposals.
• To contact you regarding your requested discovery sessions or quotations.
• To configure, optimize, and execute contracted digital services.
• To enhance website performance, load speeds, and user navigation.
• To maintain compliance with applicable Indian and global commercial regulations.

4. Lead & Contact Form Data Storage

Inquiry data submitted through our booking form is transmitted securely via HTTPS and stored in encrypted databases or secure administrative spreadsheets (e.g. Google Workspace) accessible strictly by authorized ZIPROTO staff. We enforce role-based access controls and never sell or rent your business data to external brokers.

5. Cookies & Tracking Technologies

We utilize essential session cookies to remember preferences, as well as optional analytics cookies to measure site engagement. You can modify your browser settings to decline non-essential cookies. For detailed guidance, please refer to our dedicated Cookie Policy.

6. Third-Party Services & Platform Ecosystem

Our website and workflows may link to or integrate with trusted third-party providers (such as Meta, Google Cloud, Razorpay, and communication APIs). These third parties possess their own independent privacy policies. We encourage you to review their respective disclosures.

7. Data Security Standards

We implement industry-standard administrative, physical, and technical safeguards, including SSL/TLS encryption for all in-transit data and isolated credential management, to prevent unauthorized access, alteration, or disclosure.

8. Data Retention & User Rights

We retain consultation records only as long as necessary to fulfill project requirements or legal obligations. You retain the right to request access to your submitted data, request rectification, or request permanent deletion by contacting our privacy officer.